
SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
PS/2 mouse gets out of sync
¾ Cabling was disturbed during mouse movement. Issue the null
command once or twice to re-sync the mouse. Update mouse driver.
Try using ctrl O command to recover if O/S is NT.
¾ Sun keyboard needs to be reset, with unit power on, disconnect and re-
connect the sun keyboard.
Video fuzzy
¾ Cable too long or wrong type. Verify that resolution and distance
match. See Appendix G. Upgrade cable if necessary.
Video not synchronized or wrong color
¾ Cable is loose, reseat cable.
¾ Monitor not capable of syncing to video selected, upgrade monitor.
¾ Cable is defective; try using cable from another computer if problem
goes away cable is defective.
¾ Port on ServeView Pro is defective; try using another port on
ServeView Pro. If problem goes away port is defective.
Lower resolution OK, but can’t enter high resolution mode
¾ Video driver has not been setup for this resolution. Configure the
driver.
Slave unit does not switch
¾ Maximum ports command not issued.
¾ Width or units command not configured properly. Reconfigure them to
match number of computers and how they are connected.
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